A bad review posted at 11 pm by a guest who couldn’t open the door. A long-term tenant who stopped answering calls after a week with a broken washing machine. A Booking turnover with a four-hour gap between check-out and check-in — and the tap has been dripping since morning. These are real costs, not theoretical risks.

Handyman24 serves real estate agencies, property portfolio managers, and Airbnb and Booking hosts in Warsaw. We respond the same day. We come when you need us.

or leave a B2B enquiry — we reply the same day.

One bad review costs 2–3 bookings

The math is brutal. One negative comment on Booking or Airbnb drops your average rating by fractions — but that fraction is enough to knock you off the first page of results in your price category. A potential guest compares three similar apartments and picks the one with 9.6, bypassing yours at 9.2. They don’t ask what went wrong. They just click on.

Most bad reviews about the technical condition of an apartment have a single source: something wasn’t working, and the response was too slow or never came at all. A worn seal, a burned-out bulb above the mirror, a dripping tap in the middle of the night — small things that become a “problem that ruined the stay” in the guest’s eyes. A fast service response — ideally before the guest has time to write — is the only real protection for your rating.

Turnover SLA under 24 hours

Between one guest checking out and the next checking in, you have a window. The cleaner will make it — but will a technician who can fix a handle, replace a seal under the sink and check whether a fuse has blown? That’s exactly what we’re here for.

Wear-point checklist (handles, taps, bulbs, seals)

At every turnover it’s worth checking the same points — they generate 80% of all guest complaints. We have ready-made checklists for every zone of the apartment.

Kitchen turnover checklist

• Tap: no dripping, movable aerator, watertight seal under the sink
• Cabinets: functioning hinges, doors closing without slamming
• Lighting: bulbs working, dimmer switch (if present) functioning
• Sockets: live, not loose
• Appliances (if present): manual available, basic functions checked at check-in

Bathroom turnover checklist

• Shower / bath: no dripping from the mixer, watertight grout at bath or shower tray
• Toilet: cistern not leaking, no water noise after flushing
• Lighting: bulb above mirror working
• Extractor fan: running, not noisy
• Door / lock: lock turns without resistance, hinges silent

Bedroom / living area checklist

• Windows: handles working, seals without visible damage, blinds / shutters functioning
• Lighting: all light points working
• Furniture: no wobbly legs, chips, or loose drawer fronts
• Door locks and handles: working, not sticking

Preventive maintenance between seasons

Regular checks between seasons are an investment that pays back in the form of no emergency call-outs during peak season. We service apartment portfolios in Śródmieście, Mokotów and Wola under standing B2B contracts — one number, one point of contact.

Winter prep (seals, heating)

• Window seal inspection before the heating season
• Bleeding radiators
• Checking thermostatic valves
• Sealing gaps around pipes and service runs

Summer prep (AC, window seals)

• Cleaning and checking air conditioning filters
• Checking window tightness ahead of hot weather
• Replacing worn seals
• Checking external shutters and roller blinds

What we fix in rented apartments — full scope

We service apartments across their full cycle: from minor faults during a guest’s stay, through finishing work between turnovers, to electrical work after a renovation or equipment replacement.

Minor fixes (handles, taps, sockets)

Replacing a door handle, fixing a dripping tap, swapping a socket or switch, adjusting hinges, replacing a lock — work that takes an hour and costs a fraction of what a bad Booking review costs. We respond quickly and arrive with the right parts on board.

Finishing (touch-up paint, silicones)

Chipped plaster at a door frame, water stains after a leak, a worn skirting board — things the guest sees from the doorway. We do localised wall touch-ups, silicone sealing around the bath, shower tray and sink, and minor painting without needing a full renovation crew.

Electrics and lighting

Blown fuses, dead sockets, LED fixture replacement, connecting lighting or electrical equipment. Electrical work is carried out to current standards — installation safety is a priority, especially in apartments rented out to guests.

One number for your entire portfolio (5+ flats)

Managing several apartments at once? Five, ten, more? That’s a different challenge from servicing a single flat. You can’t have five different contacts for five different handymen — each with their own schedule and their own standard of work.

We offer real estate agencies and private portfolio owners a standing B2B contract — one number, one service standard, documentation for every job. We cover Ursynów, Praga, Mokotów and all of Warsaw. For larger portfolios we can offer a monthly retainer with priority response times — details arranged individually.

Case study — 3 flats under Booking in Śródmieście

Client: a private owner of three flats in Śródmieście, all listed on Booking with ratings above 9.4. The problem: ad hoc technical maintenance — every fault meant finding a new contact, losing time, and risking a delay.

After signing a standing contract with Handyman24, a single point of contact took over all technical servicing. Over the past six months: 11 call-outs, average response time under one working day, zero negative reviews about technical condition. The owner stopped receiving calls from guests asking “where do I report a fault?” — everything goes directly to us.

Booking ratings remain above 9.5 across all three properties. That’s not coincidence.

FAQ for hosts and agencies

How quickly can you come to a call-out?

Typically within one to two working days of the request. If you have a standing B2B contract, your jobs are treated as priority. For genuinely urgent situations, call us directly — we’ll tell you honestly how fast we can get there.

Do you service an entire portfolio under a single contract?

Yes. We offer B2B contracts for portfolio managers — from 2 to several dozen properties. One contract, one contact number, a VAT invoice to your company after every job. Details depend on the number of apartments and service frequency.

Can you carry out regular checks between seasons?

Yes, that’s part of our offering for rental properties. We set up an inspection schedule aligned with your booking calendar — so we don’t clash with guest stays.

Do you issue VAT invoices?

Yes — every job ends with a VAT invoice. We can issue it in Polish, English, Russian or Ukrainian, depending on your company’s needs.

What if the repair doesn’t solve the problem?

Every piece of work comes with a 30-day guarantee. If something didn’t turn out the way it should — we come back and fix it free of charge. No unnecessary discussion.

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Need technical servicing for your properties? or leave a B2B enquiry — we reply the same day. 30-day guarantee · VAT invoice · 7 days a week · 1500+ jobs · 5.0 Google rating