Partner programme

§ 1. Definitions

1. Programme – the HandyMan24 partner programme described in this Appendix.
2. Partner – a participant in the Programme: a business with a Polish NIP whose application to the Programme we have accepted (business Partner), or an individual who does not run a business, on the terms of § 12 (private Partner).
3. Partner link – the Partner’s link, code or QR code generated in the Partner dashboard.
4. Referred Client, Referred Professional, Referred Partner – a person assigned to the Partner under § 3.
5. Paid commission – the commission (Terms of Service, § 2(10)) that the Professional actually paid from the HandyCoin Account out of top-up funds. Commission covered by a bonus does not count.
6. Earning – the amount due to the Partner for a specific Contract or for the Earnings of a Referred Partner.
7. Partner dashboard – the part of the Platform where the Partner sees Partner links, statistics, Earnings and payouts.

§ 2. Who can become a Partner

1. A Partner may be a business with a Polish NIP: a sole trader (JDG), a company or another entity entered in CEIDG or KRS. An individual who does not run a business may take part in the Programme as a private Partner on the terms of § 12.
2. Applications are submitted through the form on the Programme page or in the Partner dashboard. We check the NIP in public registers (CEIDG or KRS, the VAT taxpayer list) and reply by e-mail.
3. The agreement on taking part in the Programme is concluded when we send the e-mail accepting the application. From then on the Terms of Service and this Appendix apply to the Partner.
4. We may refuse an application, in particular where the register data do not match the application, the business is suspended, or the traffic sources described breach § 7. We state the reason in the e-mail.
5. A Professional who invites others from the app does not need to apply. Their rules are set out in § 10.

§ 3. Assignment of referred persons

1. A person is assigned to a Partner if they create an account on the Platform within 30 days of arriving through a Partner link, or enter the Partner’s code when signing up.
2. If the person arrived through links of several Partners, we assign them to the Partner whose link they opened last before signing up. A code entered at sign-up takes priority over a link.
3. We do not assign a person who already had an account on the Platform or whose account was deleted in the last 12 months.
4. An assignment cannot be transferred to another Partner. A Partner cannot be assigned to themselves, including through an account of a relative or an employee created to obtain Earnings.
5. For assignment we use a cookie and a click identifier saved at sign-up. Details are in the Cookie Policy.

§ 4. Rates

1. The Partner receives a share of our commission, that is a percentage of the Paid commission on Contracts of the people they referred:
   1. referred a Client: 50% of our commission on that Client’s first Contract, once;
   2. referred a Client: 10% of our commission on each later Contract of that Client for 12 months from their first Contract;
   3. referred a Professional: 15% of our commission that this Professional pays on each of their Contracts, for 6 months from their sign-up;
   4. referred a Professional to a “hot task” (para. 3): up to 30% of our commission from that Professional instead of 15%, for 6 months from their sign-up;
   5. referred another Partner: 5% of the amount we credit to that Partner, for 180 days from acceptance of their application.
2. The first Contract of a Referred Client is the first Contract in which they chose a Professional. Where one Job includes several Contracts, the first is the one in which a Professional was chosen earliest.
3. “Hot tasks” are cities and categories of work short of Professionals. Their list and the rate for each are shown in the Partner dashboard. The rate shown on the day the Referred Professional signed up applies.
4. We pay the share for a Referred Partner from our own money, not from that Partner’s amount. Example: you referred a Partner to whom we credit 1,000 zł. We credit you 5%, that is 50 zł, and they still receive the full 1,000 zł.
5. All amounts in the Programme are gross: they include all taxes. A Partner registered for VAT invoices the payout amount with VAT included in it and does not add VAT on top.

§ 5. What earns nothing

1. No Earning arises for:
   1. a sign-up not followed by a Contract;
   2. a Job in which the Client chose no Professional;
   3. a cancelled Contract or one for which we refunded the commission (Appendix 2, § 5);
   4. commission covered by a bonus;
   5. a raised commission rate of a Professional in the “Restriction” state (Appendix 5, § 4(3));
   6. referring oneself (§ 3(4));
   7. traffic obtained in breach of § 7.

§ 6. Earnings, hold and payout

1. An Earning arises when the commission is charged, that is when the Client chooses a Professional (Appendix 2, § 4(2)). From then on it appears in the Partner dashboard as “on hold”.
2. An Earning becomes “available” 30 days after the Contract receives the status “Confirmed” (Appendix 1). If in that time the Contract is cancelled or we refund the commission, the Earning is cancelled.
3. A payout can be requested in the Partner dashboard once available Earnings total at least 300 zł. The Partner then issues the Operator an invoice for the payout amount (Operator details: Terms of Service, § 1). The invoice is sent through the Partner dashboard or to [email protected].
4. We send the transfer within 5 working days of receiving a correct invoice, to the bank account the Partner connected through Stripe. We bear the Stripe payout fee.
5. If after a payout we refund the commission on a Contract for which an Earning was already paid (for example after an upheld complaint), we deduct that amount from the Partner’s future Earnings. We ask for repayment by transfer only where the Earning arose from a breach of § 7.
6. The Partner settles taxes on the amounts received.

§ 7. Promotion rules

1. The Partner promotes the Platform in their own name and on their own account. They are not our agent or representative and may not make statements on our behalf.
2. The Partner must not:
   1. buy search ads on keywords containing the HandyMan24 name or its misspellings, or use them in domain, account or profile names;
   2. send commercial communications without the recipient’s consent (e-mail, SMS, messengers, calls), including posting the Partner link in other people’s groups and comments against their rules;
   3. publish ads that are not clearly marked as ads;
   4. set a Partner link or cookie without a user click (cookie stuffing), hide redirects or embed the Platform in frames;
   5. pose as HandyMan24, give false information about prices, dates or Platform rules, or make promises on our behalf;
   6. pay or promise benefits for a sign-up alone or for fictitious Jobs and Contracts;
   7. use incentivised traffic, bots, or traffic from stolen or fake accounts.
3. On request, the Partner tells us where and how they promote the Platform and shows sample ads.

§ 8. Data and postback

1. The Partner receives no personal data of Referred persons. In the Partner dashboard and the postback we pass only: the click identifier, the sub1–sub5 parameters supplied by the Partner, the amount and status of the Earning, and the date.
2. The Partner is responsible for cookie consent and data-processing notices on the sites from which they send traffic. We process the data of the Partner and contact persons under the Privacy Policy.

§ 9. Breaches

1. If we suspect a breach of § 3(4) or § 7, we may suspend payouts of Earnings from the traffic source concerned while we investigate, for no longer than 60 days. We inform the Partner by e-mail and state the reason.
2. Once a breach is confirmed, we cancel the Earnings from the traffic concerned. For a serious or repeated breach we may terminate the agreement on taking part in the Programme with immediate effect.
3. A decision can be appealed within 14 days through “Help” or at [email protected]. The appeal is reviewed within 14 days by a person other than the author of the decision.

§ 10. Invitations from Professionals

1. A Professional may invite Clients and other Professionals with a link from the app. The same assignment rules and rates apply (§ 3–5).
2. Earnings of a Professional inviting from the app go, after the hold (§ 6(2)), to their HandyCoin Account and are used to pay commission. They are not paid out and no invoice is needed.
3. A Professional running a business who prefers to be paid into a bank account may apply to the Programme like any Partner (§ 2).

§ 11. Changes and termination

1. We change this Appendix under the Terms of Service, § 12, with at least 15 days’ notice. A change of rates does not affect Earnings that have already arisen.
2. The Partner may leave the Programme at any time in the Partner dashboard or by e-mail. We may end it with 30 days’ notice, or with immediate effect in the case described in § 9(2).
3. After termination, Earnings still go through the hold (§ 6(2)). We pay out available Earnings at the Partner’s request even if they total less than 300 zł. This does not apply to Earnings cancelled under § 9.
4. Matters not covered by this Appendix are governed by the Terms of Service. Disputes are resolved by the court competent for the Operator’s registered office (Terms of Service, § 13(3)).

§ 12. Private Partner

1. A private Partner may be an adult individual who does not run a business, has a PESEL number and lives in Poland. A Professional who invites others from the app is covered by § 10. We may refuse participation to a person whose account is in the “Restrictions” state or a stricter one (Appendix 5).
2. Participation starts when the private Partner accepts this Appendix in the app, or when we send an e-mail accepting an application submitted through the form on the Programme page. We do not check such applications in registers.
3. Participation is voluntary. A private Partner has no obligation to refer anyone or to promote the Platform, and has no targets or minimum results. When referring, they follow § 3, § 7 and § 9.
4. Attribution, rates and Earnings under § 3–6 apply to a private Partner, except “hot tasks” (§ 4(1)(4) and § 4(3)). Postbacks and the sub1–sub5 parameters are not available to private Partners (§ 8(1)).
5. Instead of § 6(3)–(4): a payout can be requested in the app or in the Partner dashboard once available Earnings total at least 300 zł. No invoice is needed. Before the first payout, the private Partner gives their full name, PESEL number, home address and the number of an account at a Polish bank; the account must be in their name. We send the transfer within 5 working days of a payout request with complete details. After the account number changes, payouts are paused for 7 days.
6. Earnings are gross amounts (§ 4(5)). We do not withhold tax advances from them: the private Partner pays the tax themselves in their annual PIT return. By the end of February of the following year we send them a PIT-11 information form and file it with the tax office within the statutory deadline.
7. The private Partner decides on the form of their activity. If referring becomes a regular source of income for them, it may amount to running a business, and the related obligations rest with them. When a quarter’s Earnings exceed the limit for unregistered activity (działalność nierejestrowana), we let them know.
8. A private Partner may apply as a business Partner (§ 2) at any time. Their code and the people attributed to them stay the same.
9. We process the details from point 5 because, as the payer, we must prepare the PIT-11 information form (Article 6(1)(c) GDPR). We keep them for the period required by tax law. Details are in the Privacy Policy.