Handyman24 B2B

Handyman service for rentals and Booking in Warsaw and across Poland

The guest arrives in the evening, and the handle is loose, the drain will not clear and a bulb has gone. A list of small jobs closes in one visit, in the gap between check-out and check-in.

Describe the fault All sectors

A tradesperson fixing a kitchen tap in a rental flat

What is different here

In a rental, a small fault decides the guest’s review. Nobody writes that everything was fine, but they will write that the tap dripped all night, and that stays on the listing for good. So small jobs are closed between stays, before they pile up: tighten, replace, check.

The second question is access without you. You may be in another city while the keys are with a neighbour or in a lockbox on the door. That is a normal case: say in the request how to get in and who to contact on site. The order status is visible in the app, and after the visit it is clear what was done.

The third thing is the list. A flat between guests does not break one item at a time: a lock is joined by a bulb, a bulb by a drain. Collect it all into one request and the tradesperson closes it in one visit rather than three.

What breaks most often

Six things that come back on these premises month after month.

Locks, handles, keys A sticking lock, a loose handle, a lost key and a cylinder change.
Connecting a washing machine or dishwasher Connect it, check the inlet and the drain, clear the leak after delivery.
Clearing the drain Slow water in the bathroom and the kitchen, a smell from the trap.
Changing bulbs and fittings Burnt-out bulbs across the flat and a fitting that hangs crooked.
Adjusting doors and furniture Kitchen fronts, drawers and an interior door that will not close.
An hour of a tradesperson for a list of small jobs When there are ten small jobs, an hour of work costs less than each item separately.

What it looks like

The guest complaint lands in the evening
Checking the flat against the list
Between check-out and check-in

How it gets done in a hurry

Four mistakes that come back most often on premises like these.

The lock replaced after the third guest
A cylinder with play in the key will one evening refuse to open while the guest is already at the door.
A washing machine plumbed with no fall on the hose
Water runs back, a smell and a puddle appear under the machine, and the guest gets the blame.
Bulbs changed one at a time
In a flat with ten fittings that is ten reasons to drive over. It is simpler to do them all between stays.
Small jobs saved up until the review
A dripping tap and a loose handle are how a guest ends up giving four stars instead of five.

Between guests

The gap between check-out and check-in is short, so the hour is confirmed in advance and kept. If you have several flats, list the addresses in one request and the tradesperson will set the order.

What to have ready

Four things that keep the visit to one trip instead of two.

A photo of the fault and the appliance model
Where the keys are and who lets the tradesperson in
Floor, lift, entry code
The full list of small jobs in the flat

How it runs

The request, the offers, your choice of tradesperson and their invoice.

The request
Describe what is wrong and attach a photo. For an appliance add the model from the plate: it shows whether a part is needed.
The offers
Tradespeople send offers at their own price, and the price-list range helps you judge them. Materials, carrying them in and taking the rubbish out are priced separately.
You choose a tradesperson
Compare the offers and reviews, then pick one tradesperson. You agree the time in the app chat.
Payment and invoice
You pay the tradesperson directly, and they issue the invoice because they sell the service. If you need company paperwork, say so in the request.

The same price list as for flats

Services from the general catalogue, with no separate business tariff. The range is a guide, and the tradesperson gives the price in the offer.

Ordered most often here
Service	Range
Lock replacement	180–350 zł
Door handle replacement	180–280 zł
Connect washing machine	150–350 zł/szt
Dishwasher connection	150–350 zł/szt
Drain cleaning	200–800 zł
Bulb and halogen replacement	30–50 zł/szt
Handyman work – hourly rate	250–300 zł/h

The work
The tradesperson gives the price for the work in their offer. The price-list range helps you judge it.
The call-out
Within Warsaw it is included. Outside Warsaw it is a separate item in the offer.
Materials
Small fixings come with the tradesperson. Everything else is separate, along with carrying in and rubbish removal.
The hour
Night and weekend hours, and an urgent call-out, usually cost more, and the tradesperson builds that into the offer.

A lock, bulbs and a drain in one flat are three items from the table above and one call-out, not three separate visits.

Full price list

BETWEEN GUESTS

The window is short and there will not be a second one. So the hour is confirmed in advance and the list is closed in one visit.

What nobody here will promise

Some jobs need a licence, and nobody can honestly promise “right now” if no one nearby is free.

LICENCE NEEDED
Gas line
Only a tradesperson with a current gas licence. Their profile shows whether it has been checked.
Load-bearing walls and risers
Only with a design and the building manager’s consent. Cutting into structure by eye is out.
NOT PROMISED
A dispute with the guest
The tradesperson stays out of disputes with the guest and writes no statements for the booking platform: they fix it and leave.
Arriving at night before check-in
A night call-out happens, but if nobody is free, no offers come in and you see that at once.

A tradesperson’s profile shows what has been verified, including licences checked against state registers. Whoever did the installation answers for it. If something went wrong, say so in your review of the tradesperson: reviews are how we decide who stays in the app.

Before you order

I will not be there in person.

That is the usual case. Say in the request who holds the keys and how to get in: the tradesperson arranges it with your person on site. The order status is visible in the app.

There are several flats and the tasks repeat.

Put them into one request with the list of addresses. The tradesperson looks at the scope and suggests an order: part of the small jobs closes in a single call-out.

The guest checks in in three hours.

Then it is an urgent call-out, and it costs more. If someone nearby is free at that hour, they send an offer, and if no offers come, you see that straight away too.

Who pays if the guest broke it?

That is between you and the guest, we stay out of it. On the order side nothing changes: the price comes from the tradesperson’s offer and the paperwork goes to whoever placed the request.

The flat is in an old building with weak wiring.

Say so in the request. The tradesperson will see what can be done within the existing line and say plainly where it needs a licensed electrician and a design rather than a new socket.

How fast will someone arrive?

The slot depends on who is free. The tradesperson gives it in the offer, before you choose them. An urgent call-out costs more.

We need a VAT invoice for the company.

The invoice comes from the tradesperson who did the job, because they sell the service. Say in the request that you need a company invoice: tradespeople see it before they send an offer.

Who is answerable for the work?

The person who did it: the tradesperson is the contractor. Their profile shows what has been verified, and we read every complaint, which is how we know who stays in the app.