1.4.5
How do I confirm the work is done?
In short When the professional marks the contract as “Done”, you confirm completion or report a problem. You have 7 days to do it.
When they finish, the professional marks the contract as “Done”. From then on the decision is yours: confirm completion or report a problem.
All good
You confirm the contract and its status changes to “Confirmed”. From that moment you can both leave reviews.
Something’s wrong
Open a dispute before you confirm. You pick a reason from the list, describe the problem and can add photos. Our staff member reviews the case.
If you do nothing
If you neither confirm nor open a dispute within 7 days, the contract is confirmed automatically. We’ll remind you before the deadline.
- Automatic confirmation doesn’t take away your right to complain about defects in the work. The “File a complaint” button stays on the completed contract.
