3.2.3
How do I contact you?
In short Through the “Help” form in the app and on the website, or by e-mail at info@handyman24.eu. A human always replies.
Write through the “Help” form or to info@handyman24.eu. A person always replies, not a bot.
The “Help” form
It’s in the app and on the website, and it works without logging in too. You choose a topic, and your case goes straight to the right person. You can attach up to 3 screenshots.
The reply
We write in Polish, Ukrainian, Russian and English. The reply comes by e-mail and, if you have an account, also in the “My requests” tab. We don’t run a phone helpline.
Urgent matters
Threats, a dangerous situation at the work site, a hacked account: choose the right topic in the form. We check such reports every day, weekends included. If someone is in danger, call 112 first.
Other topics
- Personal data: write to info@handyman24.eu with the subject “Personal data”.
- Authorities and the European Commission: the point of contact is info@handyman24.eu, in Polish and English.
You’ll find the operator’s details on the Contact and reports page.
