2.5.3
What should I ask the client before pricing?
In short Anything that changes the time and cost: photos, the type of wall, the floor and lift, parking, materials. You send the question in the conversation on the job.
Ask about whatever you need to give an honest price. A question about a published job opens a conversation with the client even before you send an offer.
The questions that most often change things
- Can they send a close-up and a wider photo, ideally with something for scale?
- What is the wall or base made of: concrete, brick, plasterboard?
- Which floor, is there a lift, where can you park?
- Who buys the materials, and are they already on site?
- Does anything need to be taken down or carried out?
- For water and electrics: do they know where the valve and the fuses are, and do they work?
- When suits the client, and will someone be there?
Contact details
Until the client chooses, phone numbers, e-mail addresses and links in messages are hidden automatically. Don’t try to get around this, for example by writing the number out in words. You’ll see the phone number and address after the choice.
Messages are translated automatically into the recipient’s language, but the original text is binding. If the client’s answer sounds odd in translation, ask again before you put in a price.
